What Do Clients Hate The Most?

Agency push back. I was talking to a client the other day. It was early in the morning and she was frustrated. Seems like her agency was giving push back. It was a production project.  A task to perform. Nothing to put the agency’s site. I imagined she paid her agency...

Thanks For The Courtesy Of Your Response

I shot a video once asking are we connected or disconnected. I think we would all agree that are more disconnected today even though we have countless ways to connect. It reminds me of a lyric I heard from a band called Rough Trade in Toronto many years before the...

The Doors of Transition

People are launched into transition every day no matter what the employment stats are. Being acquired used to be a good thing but now it means people are going to get fired. Being in transition can be bewildering and frustrating.  This is especially true if it is the...